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Pioneering technology from South Africa tested in the UK retail environment for the first time 9th March 2004 TOTAL has become the first petrol retailer in the UK to trial a brand new technological system developed in South Africa designed to enable a swift and rapid response to customer feedback. Learn more... First time ISO 9001 pass for CFS-Europe CFS-Europe, the developers of the high volume feedback system, assists retail businesses to understand the ever-changing needs of their customers. They realised that it was important to not only to get external confirmation that their processes were efficient, effective and comprehensive, but also to be able to demonstrate this to their clients. Learn more... This Kind of Success Can Be Achieved Only By a Team SOME very successful businesses demand a team effort rather than a single founder.ESays; Sean Temlett of the Wits Business School in his analysis of the CFS International Service Tracka. The use of the Customer Feedback System (CFS) units, which have been placed in twelve TOTAL stores in the home counties, could be expanded to encompass all of TOTAL's entire network of over 900 service stations following an initial three-month trial period. Learn more...
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